Terms of service

Store Name: Grassivo

Owned and Operated by: BAINTHORNE ADVISORY LTD

Company Number: 16479014

OVERVIEW

This website (grassivo.shop) is operated by BAINTHORNE ADVISORY LTD. Throughout the site, the terms “we”, “us” and “our” refer to Grassivo. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing general home and garden outdoor products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any legitimate reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. All credit/debit card and digital wallet information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make every effort to ensure that the descriptions, images, and specifications of our home and outdoor products are accurate, realistic, and truthful on our storefront. However, we are not responsible if information made available on this site is not entirely accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Returns & Refund Policy.

  • We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be completely accurate.
  • We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - PAYMENT METHOD COMPLIANCE

All prices listed on Grassivo are processed in British Pounds (GBP / £). We offer a fully secure checkout environment. We accept payments strictly through the following authorized channels:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Maestro, UnionPay
  • Digital Wallets / Express Checkout: Shop Pay, Apple Pay, Google Pay

You agree to bear the full expense displayed at checkout before processing the order. There are no hidden subscription fees, recurring billing cycles, or unexpected administrative fees.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is strictly governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising directly from transactions with Grassivo fall under the exclusive jurisdiction of the courts of England and Wales.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us directly at:

  • Store Name: Grassivo
  • Legal Entity: BAINTHORNE ADVISORY LTD
  • Company Number: 16479014
  • Corporate Physical Address: THE CHAPEL HOUSE HIGHBRIDGE ROAD, HIGHBRIDGE, EASTLEIGH, ENGLAND SO50 6HN
  • Email Contact: info@grassivo.shop
  • Customer Support Hours: Monday – Friday: 8 AM – 7 PM (GMT)